Last updated: 31 August 2026
We built Qormfi to make commuting better for Ghanaians. We take your privacy seriously. This policy explains clearly what data we collect, why we collect it, and how we protect it.
Qormfi Technologies Ltd is a technology company registered in Ghana under the Companies Act 2019 (Act 992). We operate a shared transit platform for riders, drivers and approved vehicle partners.
We collect only what we need to provide the service.
Account information:
Location information:
Booking and payment information:
Device and usage information:
We do not sell your personal data. We use advertising measurement tools to understand whether Qormfi's own campaigns lead people to visit our website or submit an application.
We use carefully selected service providers to deliver parts of Qormfi, including:
Each of these providers operates under their own privacy policies and data protection obligations. We share only the minimum information necessary for them to perform their functions.
We use technical and organisational safeguards, including encrypted connections and role-based access controls, to protect personal data. Only authorised personnel may access it where their work requires it.
Payment authorisation is handled by the relevant payment provider. Qormfi does not ask for or store your Mobile Money PIN.
We retain your account information for as long as your account is active. Booking and transaction records are retained for seven (7) years for accounting and legal compliance purposes under Ghanaian law. If you delete your account, your personal identifiers are removed within 30 days, but anonymised transaction records may be retained for legal purposes.
You have the right to:
To exercise any of these rights, contact us at hello@qormfi.com. We will respond within 14 business days.
Qormfi requests access to your device's location (GPS) to deliver core features of the service. Specifically, we use your location to:
When you first use the location feature in the app, your device will ask you to grant location permission. You can choose:
Background location is used only where the app has requested permission and the feature requires it, such as an active driver service. Qormfi does not use background location for advertising. Journey location records may be retained where needed for safety, support, payment review and operational records.
You can change your location permission at any time through your device settings. Open Settings, select Apps, choose Qormfi, then open Permissions and Location.
Qormfi may request permission to send booking, vehicle, payment, safety and service notifications. These updates can be time-sensitive during an active ride.
You can disable notifications at any time through your device settings. Note that disabling notifications may mean you miss time-sensitive updates about your active bookings.
Qormfi is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and notify you through the app if the changes are material. Continued use of Qormfi after changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: